Coronavirus (COVID-19) Updates

Updated July 9, 2020

When you’re ready, we are open and look forward to crafting a rosy experience for you in Tyler, Texas.

TIP: If you want to know if your favorite local business is open, the best thing to do is call them or check their website/social media.

In accordance with Governor Abbott’s most recent executive order, masks covering the nose and mouth are mandatory in public spaces.

Below you’ll find a snapshot of what you can expect when you visit Tyler. The well-being of our residents and guests is our top priority. Therefore, at Visit Tyler, we are following local, state, and federal guidelines to ensure safety, health, and peace of mind.

Visit Tyler Visitor Center

We are busy getting the brand new Visitor Center in the new location on the square in Downtown Tyler ready for visitors. Right now you can visit the visitor center by appointment only. Stay tuned for the announcement on our grand opening.

Until then, check out this fun video of local artist Dana Cargile creating a beautiful mural inside the center:

Tyler Area Chamber of Commerce

The Tyler Area Chamber of Commerce is open regular business hours, M-F 8:30am-5pm. All guests must wear masks when entering the building and practice social distancing.

Texas Rose Festival

The Texas Rose Festival has been postponed until October 14-17, 2021. However, the roses will peak again this year in late October, and visitors will be allowed to visit the Tyler Rose Garden to see the garden in full peak. Click here for more information on the Tyler Rose Garden.

Safety Measures to Expect in Tyler

Each business has their own safety procedures, but here’s an idea of how our hotels and businesses are creating safe environments for staff and customers.

  • “Contactless” processes and payments where possible
  • Requiring frontline staff to wear masks and other PPE as necessary
  • Requiring guests to wear masks and other PPE as necessary
  • Screening employees for symptoms before every shift
  • Enhancing cleaning practices
  • Limiting the number of guests allowed to visit at one time
  • Adding hand sanitizing stations
  • Requiring social distancing between tables and guests
  • Minimizing guest contact in elevators, lobbies, etc.

What You Can Do

Live like a local! We ask all visitors to follow the same guidelines we do in Tyler, which means following regulations set forth by the state of Texas, NETHealth, and the CDC including:

  • Wash your hands regularly with soap and water or use hand sanitizer
  • Practice social distancing by staying six feet away from people who aren’t in your household
  • Wear a face mask in indoor public spaces and where social distancing is more difficult
  • Avoid touching your face
  • Stay home if you feel sick or have had contact with someone with COVID-19 symptoms. If you have symptoms while traveling, please self-quarantine and seek guidance from local medical resources here.

LODGING

All hotels and bed and breakfasts in Tyler are open and have implemented extra safety protocols to keep guests safe during their stay. Contact the location or visit their website/social media for the most up-to-date information on their safety measures.

RESTAURANTS

Dining rooms are open with a 50% capacity. With the 50% capacity limitations, some restaurants have temporarily closed their doors. Most restaurants continue to offer takeout and delivery options. Bars are currently closed. The link below has an updated list of restaurant operations, but it is still best to contact or visit the website/social of each location before visiting to find out what their current protocols are.

OUTDOOR ATTRACTIONS

Tyler’s parks, trails, and playgrounds are open with social distancing. Overnight stays and day visits are allowed at the Tyler State Park, but reservations must be made in advance online.

RECREATION & ENTERTAINMENT

Most attractions are open, however, many of them have special hours, limited capacity, and other safety protocols in place to ensure your safety. Some also have online resources to enjoy right from your home as well. We recommend reaching out to businesses directly for the most up-to-date information regarding current status or services.

SHOPPING

Retailers are open with a limited capacity. Many retailers are also offering in-store or curbside pick up as well as online shopping.

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